Susan has a degree in Operations Management from The University of Tennessee and has a diverse background including Planning Administration, Call Center Management, Project Management and Non-Profit Administration. She is a process oriented team member with a continuous improvement (Six Sigma) mindset.  She uses her skills to assist the PBG Project Managers and believes in providing great Customer Service in a timely manner. Her strengths include problem solving, organization, innovation and developing efficiencies.

Susan has enjoyed living in Hendersonville for much of her adult life.  She is an avid middle school volleyball fan and likes to read, landscape her yard, and sketch houses in her spare time.